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Impulso Digital Dorado

Custom CRM · no per-seat fees

Custom CRM for small business: your pipeline, your fields, WhatsApp built in — no per-seat surprise

A custom CRM with Impulso Digital Dorado runs $2,500 to $6,000 USD one time — no per-seat license — and is live in 3 to 5 weeks: your pipeline stages and fields, every quote with an owner, date and next step, WhatsApp and text messages inside the customer record, automatic reminders, and a live connection to your POS, inventory or website.

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Who it’s for

Who it’s for

  • US small businesses with 2 to 20 salespeople where quotes live in personal phones and nobody knows the close rate.
  • Owners paying $100 per seat for HubSpot Professional just to get the automations, or stuck on a free tier that does not talk to anything else.
  • Bilingual teams that sell over WhatsApp and text to English- and Spanish-speaking customers and need both in one record.

Sound familiar?

Sound familiar?

  • I have no idea how many quotes we sent last month or how many we closed.

    Every quote gets a number, an owner, a date and a next step; the owner gets a daily summary of new, won, lost and stalled quotes.

  • HubSpot wants $100 a seat the moment I need one automation.

    One project price, unlimited users. Reminders, assignment rules and follow-ups are part of the scope, not a higher tier.

  • My reps keep their customers in their own phones. When one leaves, the customers leave.

    Customers and conversations belong to the business: roles and permissions, and the full history stays when the team changes.

  • My CRM doesn’t know what the customer bought or whether we have it in stock.

    Connected to your POS, inventory and website: reps quote against real stock and see purchase history without switching screens.

  • Half my customers text on WhatsApp, the other half on SMS. Nothing is in one place.

    WhatsApp Business API and SMS threads live inside the customer record, in English or Spanish, with templates and a full log.

What’s included

What’s included

From $2,500 USD

  • Discovery of your sales process: where leads come from, who quotes, how long it takes and where deals stall.
  • A pipeline built around you: your stages, fields and lost reasons; dashboards per rep and for the owner.
  • WhatsApp and SMS inside the record: send and receive from the CRM, prefilled templates, complete conversation log per customer.
  • Quotes with a number, PDF and approval link; automatic reminders at 2, 5 and 10 days.
  • Lead capture from your website, quote form and Google Business Profile; auto-assignment by territory or line of business.
  • Connection to your POS and inventory (real stock while quoting) and to QuickBooks or your invoicing tool if needed.
  • Daily WhatsApp or email summary for the owner: new, won, lost and stalled quotes.
  • Unlimited users with roles and permissions; desktop and phone; Excel export always.
  • Code and database in your name; team training in English or Spanish; warranty and WhatsApp support on Pacific time.

Case studies

What it looks like in practice

Pricing

CRM cost per user vs. a CRM you own: the 5-year math (5 users)

CRM cost per user vs. a CRM you own: the 5-year math (5 users)
HubSpot Free Zoho HubSpot Professional Custom CRM with Impulso
Cost per user$0$14–$52 / month$100 / monthNone
5 users × 5 years$0≈ $4,200–$15,600≈ $30,000$2,500–$6,000 one time
WhatsApp / SMS inside the recordNo (paid integrations)Partial, extra costVia third-party appsYes, native
Connected to your POS and inventoryNoNoCustom development on topYes, in scope
Automations (reminders, assignment)Very limitedBy tierYes (that is why it costs $100)Included
Your stages and fieldsThe system’sConfigurable with limitsConfigurableDesigned on your process
Your data if you leaveExportExportExportYour database, always
Public 2026 pricing: HubSpot Professional $100 per user per month (a team of 8 is $9,600 a year); Zoho $14–$52. If you are a one-person shop, HubSpot Free is fine — we will tell you on the call.

4 steps — the first one is free

How we work

  1. 20-minute call: where your leads come from, who quotes, what you use today (chats, a notebook, loose documents, a free CRM) and what falls through.

  2. Proposal with pipeline, automations, connections (POS, website, invoicing), price and date. No fine print.

  3. Build in 3 to 5 weeks with weekly previews on a staging URL; your team tests it on real customers before hand-off.

  4. Hand-held launch, team training, and a 30-day review of what closes, what is lost and why.

Frequently asked questions

Frequently asked questions

How much does a custom CRM cost for a small business?

With Impulso Digital Dorado, $2,500 to $6,000 USD one time, no per-seat license, with WhatsApp and SMS inside the record and a connection to your POS. For comparison, HubSpot Professional is $100 per user per month — five users over five years is about $30,000 — and Zoho runs $14 to $52 per user. Invoiced in USD.

Why not just use HubSpot Free?

If you quote alone and do not need messaging inside the record, use it — we will say so. The trouble starts with the second rep, the first automation and the connection to your inventory: each one bumps you to a higher tier, and over five years you pay more than a CRM you own that actually talks to your operation.

Is WhatsApp really integrated, or is it just a button?

Really integrated: messages are sent and received from the CRM through the official WhatsApp Business API, every conversation is stored in the customer record, and templates go out prefilled. SMS works the same way. Your number stays yours; the team works from the system and the owner sees the whole history.

How long does it take?

3 to 5 weeks from proposal approval: week one is discovery and pipeline design, the following weeks are build with weekly previews while your team tests on real customers. Connecting your POS, QuickBooks or several messaging lines can push it to 6 weeks; dates go in writing.

What happens to my customers and conversations if I stop working with you?

They are yours: code and database are in your name from day one, and you can export customers, quotes and history to Excel or CSV any time at no cost. If we part ways the CRM remains yours; you would only lose our support. It is in the contract.

What would your CRM cost?

Tell us how many reps you have and where your leads come from: you get a range instantly and a free 20-minute call.

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